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@ 41488 Firing Someone

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A:   小劉,這個季度的績效考核結果你看了嗎?

Xiǎo Liú, zhè ge jìdù de jìxiào kǎohé jiéguǒ nǐ kàn le ma?

Xiao Liu, did you see the results of the performance assessments for this quarter?

B:   看了。

kàn le.

Yes.

A:   你這兩個季度的業績都不太好。而且還接到幾次客戶投訴。

nǐ zhè liǎng ge jìdù de yèjì dōu bùtài hǎo. érqiě hái jiēdào jǐ cì kèhù tóusù.

Your performance these last two quarters hasn't been very good. Also, you've received complaints from a few customers.

B:   有些客戶太難搞了,老把自己當上帝,刁難人。

yǒuxiē kèhù tài nángǎo le, lǎo bǎ zìjǐ dāng shàngdì, diāonàn rén.

Some customers are just too difficult to handle. They always think they're god. It's not easy.

A:   你看我們辦公室的牆上不是貼著嗎?顧客至上顧客永遠是對的

nǐ kàn wǒmen bàngōngshì de qiáng shàng bùshì tiē zhe ma?" gùkè zhìshàng”," gùkè yǒngyuǎn shì duì de”.

Haven't you seen what we have on the wall in the office? “The customer comes first”, “The customer is always right.”

B:   哦。

ò.

Yeah.

A:   還有人反映你工作有點兒拖拉,有時候不服從工作安排。

hái yǒu rén fǎnyìng nǐ gōngzuò yǒudiǎnr tuōlā, yǒushíhou bù fúcóng gōngzuò ānpái.

Also, some people have reported that your work is a bit sluggish, and that sometimes you don't go along with the work plan.

B:   我認為慢工出細活,不能算拖拉吧。還有我覺得安排不合理的時候,才會拒絕。

wǒ rènwéi màngōng chū xìhuór, bùnéng suàn tuōlā ba. háiyǒu wǒ juéde ānpái bù hélǐ de shíhou, cái huì jùjué.

I think being slow and deliberate is the way to produce the best results. You can't really call it sluggish. Also, I only refuse to go along with the plan when I think it's unreasonable.

A:   你也知道,我們公司很看重團隊協作精神。這是公司文化。

nǐ yě zhīdào, wǒmen gōngsī hěn kànzhòng tuánduì xiézuò jīngshén. zhè shì gōngsī wénhuà.

As you know, our company places a lot of importance on teamwork and a spirit of cooperation. This is our company's culture.

B:   好。我會注意的。

hǎo. wǒ huì zhùyì de.

OK. I'll pay more attention to that.

A:   那你覺得你的人際關係怎麼樣?

nà nǐ juéde nǐ de rénjì guānxi zěnmeyàng?

How do you feel about your interpersonal relationships here?

B:   我這個人性子比較直,容易得罪人。

wǒ zhè ge rén xìngzi bǐjiào zhí, róngyì dézuì rén.

I'm a pretty direct person. It's easy for me to offend people.

A:   公司像個大集體,搞好人際關係也是非常重要的。

gōngsī xiàng ge dà jítǐ, gǎo hǎo rénjì guānxi yě shì fēicháng zhòngyào de.

The company is like a big team – having good interpersonal relationships is extremely important.

B:   好,我知道了。

hǎo, wǒ zhīdào le.

OK, I understand.

A:   你好像遲到早退的現象也比較多。

nǐ hǎoxiàng chídào zǎotuì de xiànxiàng yě bǐjiào duō.

Also, it appears as though you seem to arrive late and leave early quite often.

B:   我最近家裡有點兒事,所以......

wǒ zuìjìn jiālǐ yǒudiǎnr shì, suǒyǐ......

Lately I've had some things going on at home, so...

A:   有事兒的話要跟主管說明,或者請假。出勤也反映工作態度。

yǒushìr dehuà yào gēn zhǔguǎn shuōmíng, huòzhě qǐngjià. chūqín yě fǎnyìng gōngzuò tàidu.

If something comes up, you have to talk with whoever is in charge or take a vacation. Showing up on time reflects on your work ethic.

B:   嗯,我知道了。

ng4, wǒ zhīdào le.

OK, I understand.

A:   在績效考核,團隊精神,人際關係和工作態度方面,連續兩個季度你的表現都不符合我們的工作要求。經過慎重考慮,我們決定跟你解除勞動合同。

zài jìxiào kǎohé, tuánduì jīngshén, rénjì guānxi hé gōngzuò tàidu fāngmiàn, liánxù liǎng ge jìdù nǐ de biǎoxiàn dōu bù fúhé wǒmen de gōngzuò yāoqiú. jīngguò shènzhòng kǎolǜ, wǒmen juédìng gēn nǐ jiěchú láodòng hétong.

Considering your assessment, team spirit, interpersonal relationships, and work ethic, your perfomance hasn't met our work requirements for two quarters in a row. After careful consideration, we've decided to cancel our work contract with you.

B:   啊,你是說,我被炒魷魚了?!

ǎ, nǐ shì shuō, wǒ bèi chǎo yóuyú le?!

Huh? Are you saying...I've been fired?!

Key Vocabulary

季度 jìdù

績效 jìxiào

考核 kǎohé

業績 yèjì

投訴 tóusù

接到 jiēdào

刁難 diāonàn

顧客至上 gùkè zhìshàng

反映 fǎnyìng

拖拉 tuōlā

服從 fúcóng

慢工出細活 màngōng chū xìhuór

團隊 tuánduì

協作 xiézuò

精神 jīngshén

人際關係 rénjì guānxi

性子 xìngzi

zhí

得罪 dézuì

集體 jítǐ

早退 zǎotuì

說明 shuōmíng

出勤 chūqín

態度 tàidu

符合 fúhé

慎重 shènzhòng

解除 jiěchú

勞動合同 láodòng hétong

炒魷魚 chǎo yóuyú

Supplementary Vocabulary

銷售目標 xiāoshòu mùbiāo

拖拉機 tuōlājī

主管 zhǔguǎn

說服力 shuōfúlì

信念 xìnniàn

直爽 zhíshuǎng

續約 xùyuē

加薪 jiāxīn

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