@ 20538 Returning an Item

Returning an Item HTML

Returning an Item PDF

A* 我要退貨。*

* wǒ yào tuìhuò. *

* I want to return this merchandise.*

B* 請問有什麼問題嗎？*

* qǐng wèn yǒu shénme wèntí ma? *

* May I ask what is the problem?*

A* 這個我前天剛買，已經壞了。你自己看。*

* zhège wǒ qiántiān gāng mǎi, yǐjīng huài le. nǐ zìjǐ kàn. *

* I only bought it two days ago, and it already broke. See for yourself.*

B* 可以退。發票呢？*

* kěyǐ tuì. fāpiào ne? *

* It can be returned. Please give me the receipt.*

A* 啊呀，忘帶了。*

* āyā, wàng dài le. *

* Oh no, I forgot to bring it.*

B* 對不起，退貨需要發票。*

* duìbuqǐ, tuìhuò xūyào fāpiào. *

* Sorry, you need the receipt to return it.*

Key Vocabulary* *

退貨* tuìhuò* to return merchandise

問題* wèntí* problem

前天* qiántiān* the day before yesterday

剛* gāng* just

已經* yǐjīng* already

壞了* huài le* broken

退* tuì* to return; to refund

發票* fāpiào* receipt

忘帶* wàng dài* to forget to bring

需要* xūyào* to need

Supplementary Vocabulary* *

換* huàn* to exchange

修* xiū* to repair

檢查* jiǎnchá* to examine

質量* zhìliàng* quality

投訴* tóusù* to make a complaint

售後服務* shòuhòu fúwù* after-sale service

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