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Problem

Describe the specific tasks in the typical sales cycle and discuss how different channels (for example, business partners versus the Internet) can perform different tasks within a single sales transaction.

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Tasks in typical sales cycle

It does not matter what we are selling, the sales process follow the same tasks which are as follows:

I. Approach- Approach is the first task involved in the typical sales cycle. Here the sales person begins to contact with the customer and convince him/her for meeting.

II. Needs Assessment- To sale a product to any customer it is necessary to understand the needs of that customer. After understanding the needs of customer we can determine how the salesperson can actually be of service.

III. Bid and Proposal- Make a proposal to explain how the product we are selling can fulfill the requirements of customer.

IV. Negotiation and Sales Closure- This task involve some decision taking authority from seller side to negotiate the price and terms & conditions.

V. Fulfillment- Deliver the product to the customer provides assembly and installation if required.

VI. Customer Care Support- Provide all the post sale service and support to the customer